Four Steps to Working with Challenging Visitors

The resource is designed for local and county election officials, election office managers, and frontline staff who may encounter hostile, disruptive, or non-compliant visitors during election activities. Its purpose is to provide practical guidance on handling these interactions in a way that upholds legal obligations, maintains operational security, and preserves voter confidence. It is meant to be used as a training reference, office policy supplement, or just-in-time checklist when preparing for or responding to in-person disruptions.

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